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Sigma Systems to License ServiceBroker™, Sigma's Mediation and Provisioning System to Cox Communications

Cox's Customers To Benefit From Advanced Functionality

Toronto, February 15, 2000 -- Sigma Systems, a leading provider of Billing and Operations Support Systems (OSSs) to global telecommunications service providers, announced it has entered into an agreement with Cox Communications Inc., for Cox to license ServiceBroker™, Sigma's flagship product.

"As a leading broadband communications provider of advanced video, voice and data services, Cox with its exciting product roadmap, represents another strategic implementation for ServiceBroker™ , our flagship product," said Tim Spencer, Senior Director, Product Development, Sigma Systems. "And it is thanks to implementations such as this that Sigma Systems will remain at the forefront in advanced IP and Broadband provisioning capabilities in branded tier one networks."

ServiceBroker™, is an OSS and middleware platform deployed by telecom service providers. It supports flow-through service provisioning, activation and mediation. Built on a scalable order management system, the product manages workflow for the provisioning of services ranging from local and long-distance to data and internet services. ServiceBroker™ uses object-oriented API-based interfaces to communicate with network elements, billing and customer care systems, as well ILECs and other service providers.

"ServiceBroker's component-based architecture makes it a great choice for integrating and managing service provisioning across complex systems in a distributed environment," said Veenod Kurup Director, Data Operations, Support Systems, Cox Communications. "ServiceBroker's scalable and configurable architecture will enable us to significantly reduce the time it takes to build the back-end provisioning infrastructure needed to support new service offerings."

ServiceBroker™ will be deployed by Cox Communications as its core service mediation and provisioning system, enabling the company to deploy a powerful suite of broadband access and application services.

"Cox Communications has a strong lineup for deploying residential and business broadband services," said Mark Anglin, Director, Product Sales and Marketing, Sigma Systems. "Thanks to these types of implementations, ServiceBroker™ will continue to be positioned as the leading automated provisioning OSS in the global marketplace."

About Sigma Systems
Established in Toronto in 1990, Sigma Systems Inc. is a leading global provider of billing and operational support systems solutions for telecommunications carriers and cable providers. The company's comprehensive standards-based product set supports data, voice and video services including billing, customer care, service activation and provisioning, interconnect settlements and call centre operations as well as web-enabled customer self-service. Additional information about Sigma Systems can be found at http://www.sigma-systems.com

About Cox Communications Inc.
Following the close of pending cable system acquisitions, Cox Communications will serve approximately 6 million customers, making it the nation's fifth largest cable company. A full-service provider of telecommunications products, Cox offers an array of services, including cable television under the Cox Cable brand; local and long distance telephone services under the Cox Digital Telephone brand; high-speed Internet access via Cox@Home; advanced digital video programming services under the Cox Digital TV brand; and commercial voice and data services via Cox Business Services. Cox is an investor in telecommunications companies including Sprint PCS and Excite@Home, as well as programming networks including Discovery Channel, The Learning Channel, Outdoor Life and Speedvision. More information about Cox Communications can be accessed on the Internet at www.cox.com

For Sigma Systems:
Sacke and Associates
John Sacke
416.271.4790
johns@sackepr.com

For Arkipelago Group:
Todd Nowensky
Sales and Alliance Manager
416.366.5566 ext. 223
tnowens@arkipelago.com

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