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Sigma Systems’ Service Management Platform
Supports Liwest's New VOIP Offering
Robust Solution Supports New VoIP Offering as Triple-Play
Becomes Reality at LIWEST
Toronto, Canada and Linz, Austria / March 21, 2005 -- Sigma
Systems, the cable industry’s leading provider of OSS
(operations support systems) service management solutions, today
announced LIWEST Kabelmedien GmbH has deployed the Sigma Systems
Service Management Platform to support its newly launched VoIP
(Voice over Internet Protocol) service offering. LIWEST is the
second largest cable operator in Austria.
Sigma’s multi-service platform provides the order management,
service provisioning and billing system integration for LIWEST’s
VoIP offering and as part of this robust solution interfaces
with the standards-based Service Activation Manager (SAM),
developed by C-COR Incorporated. This combined VoIP solution set
between Sigma and C-COR also sets the service management
foundation for multi-service provisioning of LIWEST’s future
services which includes advanced voice.
The modern infrastructure of LIWEST -with its principally
two-way ready network- has allowed it to become a true triple
play service provider. Faced with the spiraling complexity and
cost of managing voice, video and data services across its cable
network, LIWEST uses Sigma's centralized OSS platform to manage
its entire portfolio of services and allows it to easily
configure and define new business rules for future offerings.
Sigma’s software has allowed a smooth migration path for LIWEST
from its principally manual environment to a fully automated
environment. Through its open integration frameworks, the Sigma
Platform interfaces with a host of billing, order entry and
network facing infrastructure, including C-COR’s SAM which
handles device provisioning for the EuroPacketCable VoIP
Embedded MTAs, and also provisioning of the IPAT.
“We selected Sigma Systems after a long and comprehensive
evaluation of the service provisioning and order management
space,” says Hubert Riedl, Vice President, IP Services, LIWEST.
“In selecting them as a long-term triple-play service management
partner, Sigma’s ability to manage, create and then help us
deliver advanced triple-play services will position us as one of
Europe’s leaders. As a result of Sigma’s demonstrated expertise
and understanding of the space, coupled with their open
integration frameworks with other network management systems,
our subscribers now enjoy state-of-the-art services in the
easiest and most effective manner for us to deliver them.”
Hubert Riedl also commented, “We selected C-COR’s device
provisioning solution after an exhaustive evaluation of this
space. The open standards support and scalability of C-COR’s SAM
will allow us to keep pace with our rapidly growing subscriber
base.”
Service management systems are critical for cable operators to
engineer and deliver VoIP cost-effectively. These systems make
it possible to deploy new services that integrate seamlessly
with existing service infrastructure, business support systems,
network and element management systems, third-party service
providers, as well as customer care and billing infrastructures.
The ever-growing roster of cable services require today’s
service management systems to evolve into Integrated Service
Management Systems: enterprise-level solutions that provide
end-to-end VoIP automation today, and keep pace with the
multi-media demands of tomorrow’s cable networks.
“LIWEST needed an integrated turn-key solution, complete with an
industry proven product, systems integration, training, and
ongoing system support. Our significant investments in our
product, combined with our triple play experience has delivered
tremendous benefits to LIWEST,” says Brian Cappellani, CTO,
Sigma Systems. “LIWEST’s environment, a hybrid between TDM and
VoIP is a particularly interesting one for us as it encompasses
a broad range of services, including digital video, circuit
switched telephony, IP telephony, as well as high speed
Internet.
The Sigma Service Management Platform is the core of Sigma's
comprehensive portfolio of service management solutions, which
also includes advanced capabilities for provisioning subscriber
services including broadband data services, ISP services, voice
over IP, mobile wireless data and voice services, video, and
advanced premium content services.
About Sigma Systems
Sigma Systems is the leading provider of service management OSS
solutions for delivering next-generation services on cable,
wireless and IP broadband networks. Sigma’s award-winning
software solutions help service providers deliver voice,
data/internet and video services, anywhere, anytime, while
realizing the maximum revenue from subscribers for the least
operational cost. The Sigma™ Service Management Platform
automates order management, service provisioning and activation,
resource management, and service authorization, as well as
subscriber self-service and service diagnostics processes. Sigma
supports all major communications technologies, including VoIP,
PacketCable telephony, SIP telephony, GR303/V5.2 telephony,
high-speed Internet, ISP services, wireless infrastructures (1x,
2.5G/3G), advanced digital set-tops. Sigma solutions have been
trusted, proven and deployed by tier-1 clients in North America,
Europe and Asia since 1996. Today, over 15 million subscribers
of next-generation broadband and wireless services are managed
by Sigma solutions world-wide. Sigma’s clients serve over 40
million subscribers
About LIWEST
LIWEST Kabelmedien GmbH is the largest cable operator in Upper
Austria and Austria’s Number 2 cable operator. LIWEST offers
around 50 % of all cable connections in Upper Austria and
provides its households with analog and digital TV, broadband
internet and a fixed line telephony services. The LIWEST cable
network has been made available for about 140.000 households in
Upper Austria. About 105.000 households are getting active
access to analog TV, 6.000 households are getting Digital-TV,
30.000 subscribers are connected to the Internet and 8.000
subscribers are using LIWEST telephone services. LIWEST
generates an annual turnover of 28,7 million Euro and engages 96
employees. The company dispose of its own and independent
infrastructure directly to the customer and is responsible for
all processes within the cable network. LIWEST is owned by the
three major local upper Austrian Power Utility companies.
About C-COR
C-COR offers world-class, market-focused business solutions for
cable operators, telephone companies, broadcasters, and other
private and public sector entities. C-COR's solutions simplify
the transition to IP demand-oriented networks by delivering
interoperable, modular products in sync with IP network upgrade
cycles. The Company's products and services include a suite of
software applications that automate the management of content,
network, subscribers, and workforce, with more than 200
deployments worldwide; next-generation optical transport
products; on demand video systems with implementations in more
than 20 countries; and a range of network assurance and
technical services that allows operators to design and keep
their networks operating at peak performance. C-COR’s open
platform SAM automates the subscriber lifecycle-from equipment
qualification through customer support-and integrates all layers
of the IT infrastructure, including billing, order entry,
customer care, and network management. C-COR's common stock is
listed on the Nasdaq National Market (Symbol: CCBL) and is a
component of the Russell 2000 Stock Index. For additional
information regarding C-COR, visit www.c-cor.com.
For more information:
Sigma Systems:
John Sacke
Sacke & Associates Inc
+1.416.493.5723 ext 201
johns@sackepr.com |
