| EastLink
Selects Sigma Systems to Deplay Service Management
Solutions for Voice and Internet Services; Integrated
with Billing
TORONTO – January 30, 2007 - Sigma Systems, www.sigma-systems.com,
a premier provider and leader in the design, development
and deployment of OSS service management solutions,
has been selected by EastLink, Canada’s fifth
largest cable provider, to license Sigma’s Service
Management Platform (SMP) for the delivery of residential
and commercial telephone and Internet services. Sigma’s
service management solution will be integrated / and
certified with EastLink’s billing platform.
“We chose Sigma’s SMP because of their
in-depth experience and track record of delivering solutions
to other service providers worldwide,” says EastLink
senior director of Engineering and Operations, Jim Fitzgerald.
“Today, EastLink has an extensive telephone service
offering available to our customers and we needed a
proven solution that would allow us the flexibility
to support the multitude of features and packages with
the reliability that our customers expect. We needed
to upgrade our back-office infrastructure so we could
easily create, provision and manage services across
a multi-vendor network.”
SMP is a high performance, extremely reliable, flexible,
and customizable service management platform with proven
service provider deployments in North America, Europe,
CALA, and Asia Pacific since 1996. Sigma SMP automates
end-to-end order management and service provisioning
of subscription, on-demand, and converged telecommunications
services for IP broadband and wireless service providers.
“We are working very closely with customers like
EastLink to deliver end-to-end OSS automation to service
providers with complex services like commercial voice
telephony,” adds Tim Spencer, president and COO
Sigma Systems. “EastLink is capitalizing on Sigma’s
industry proven and deployed voice solutions with the
ability to rapidly create, provision and manage a large
array of residential and commercial telephony features
and packaged service offerings.”
As part of this current deployment, EastLink is deploying:
- Sigma’s Service Management Platform (SMP),
which automates order management, service provisioning
and activation, service authorization and resource
management for complex services on a multi vendor
service delivery networks.
- Sigma Voice Service Package that provisions commercial
and residential dial tone access, voicemail, calling
features and long distance choice for voice telephony
networks.
- The Sigma Service Topology Manager (STM), a comprehensive
solution for modeling, assessing and managing the
relationship between subscriber services and the underlying
network.
- The Sigma CLEC Interconnection Gateway including
the functionality to manage the voice service lifecycle
as it proceeds through the complex process of activation
and other transitions through dealings with LEC trading
partners.
- The Sigma Service Profile Manager (SPM), a CSR
order capture web portal with the ability to enter
and manage the subscriber’s service profile,
order status and history.
EastLink has also licensed Sigma’s high-speed
data solution built on top of Sigma’s Service
Management Platform (SMP) and plans to deploy it in
a future release.
About Sigma Systems
Sigma Systems is a premier provider and leader in the
design, development, and deployment of OSS service management
solutions. A global company, we automate Communications
Service Providers’ (CSPs) business and operational
processes enabling them to define, activate, manage
and diagnose subscribed, on-demand and real-time IP
broadband and wireless services. Sigma All Play Solutions
provide the “Intelligence Behind Converged Services
Delivery”.
Sigma’s proven software provides CSPs with industry
leading solutions for voice (circuit switch, VoIP, SIP,
cellular voice), video (IPTV, DTV, ITV, VOD, PPV), data
(DSL, DOCSIS, 2-way satellite, mobile and WiFi/WiMax
data), and IMS-based services.
Sigma has 10 years experience using a proven implementation
methodology that provides rapid deployment integration
and turn-up in multi-service, multi-technology operating
environments. Today, we manage fifty plus (50+) deployments
for communications service providers, such as Cox Communications,
TELUS, Rogers Communications, TVCabo, Shaw Communications
and @NetHome, and others with a combined total of over
25 million subscribers managed on our platform, across
North America, EMEA, CALA and APAC.
About EastLink
Operating from its headquarters in Halifax, Nova Scotia,
EastLink is the fifth largest cable company in Canada
and was the first to offer customers local telephone
service over a state-of-the-art digital network. EastLink's
employees provide a range of communications, entertainment
and advertising services to business and residential
customers across the Maritimes. For more information
on EastLink and its products and services, visit www.eastlink.ca.
For more information:
Sheldon Rose
Sacke & Associates Inc.
(416) 493.5723, ext. 202
sheldonr@sackepr.com
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