PART I: OUR PRIVACY COMMITMENT
Sigma Systems Canada Inc. and it's subsidiaries ("Sigma") are committed to protecting the privacy of personal information in our control. Such information, when required to be gathered, will be treated in accordance with the principles of the Federal Personal Information Protection and Electronic Documents Act (Canada) - referred to as "PIPEDA" - which has been developed to be significantly similar to other international privacy protection laws, so as to ensure our policies, practices and procedures are in compliance with international standards.
The Ten Key Principles of the Canadian Standards Association (CSA) Model Code for the Protection of Personal Information (as detailed within PIPEDA) form the foundation of our policies, practices and procedures related to personal information, to ensure that Sigma acts in a the most responsible manner when dealing with such sensitive information.
Specific details of these policies, practices and procedures are available for each department within Sigma that has access to, and is responsible for, the collection, accuracy, storage, use, and disclosure of such information.
Part II: KEY PRINCIPLES OF PROTECTION OF PERSONAL INFORMATION
These are the key principles of the CSA Model Code for the Protection of Personal Information, as found in the Canadian Federal PIPEDA legislation and in the Privacy Policies of Sigma. Personal Information covered by this policy includes any information about an identifiable individual that an organization collects, uses or discloses in the course of commercial activities, excluding the name, title, business address or telephone number of an employee of an organization.
Sigma is responsible for any personal information under the organization's control, and is committed to acting in good faith to comply with the principles of PIPEDA and the protection of personal information.
2. Identifying Purpose
Sigma will identify the purposes for which we are collecting any personal information at the time of collection (or earlier, if possible) in clear and understandable terms.
The consent of the individual is required for the collection, use or disclosure of any personal information (except for certain exemptions by law).
4. Limiting Collection
Sigma will collect only personal information which is required for the fulfillment of the purpose(s) identified.
5. Limiting Use, Disclosure and Retention
Personal information in the organization's control will not be used or disclosed for any purpose other than that for which it was collected, unless the consent of the individual has been obtained. Personal information will only be retained for as long as is necessary to fulfill the purpose(s) specified at the time of collection, or as required by law.
In order to be effective, personal information must be maintained as accurately as possible, and records will be updated with any changes provided by an individual.
Personal information will be protected by security measures appropriate to the sensitive nature of the data.
Information about Sigma's policies and practices for the protection and management of personal information are available upon request.
9. Individual Access
A person may request access to any of their own personal information under Sigma's control, including its use and disclosure, and may challenge the accuracy or correct any incompleteness in the data.
10. Challenging Compliance
If at any time a person wishes to raise a concern regarding Sigma's practices or procedures for the protection of personal information, they may do so by contacting the designated person (or persons) responsible for the organization's compliance.
Part III: INQUIRIES
If you have an inquiry about privacy or the personal information management practices at Sigma, please contact us using one of the methods shown below.
To help resolve any questions or concerns as quickly as possible, you can assist us by having any related facts, information or documentation prepared in advance. If sending information to us by mail, please ensure that you retain a copy for your records. Significant details may include:
Any documents sent or received related to your question/concern;
The name of any employee whom you may have previously contacted regarding this issue;
Details of any previous questions/comments/requests which may be related to the issue at hand.
By including sufficient details in your written communications to us, we will be able to identify the nature of the issue faster and determine the best possible means of responding to your inquiry as quickly as possible. Written inquiries may be submitted to Sigma Systems, care of the Chief Financial Officer. See the contacts page for contact details.
Last Revised: July 1, 2005.