Conference Agenda
MONDAY, NOVEMBER 2 |
10:00am-5:00pm | Registration |
12:00pm-5:00pm | Golf Tournament and Adventure Activity |
7:00pm-10:00pm | Moonlight Golf Dinner |
TUESDAY, NOVEMBER 3 |
7:30am-4:30pm | Registration |
7:30am-8:30am | Breakfast / Partner Pavilion Open |
8:30am-9:15am | Welcome Address Tim Spencer President and Chief Operating Officer, Sigma Systems - Opening remarks and a dynamic state of the industry update.
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9:15am-10:00am | Keynote Speaker |
10:00am-10:30am | Break / Partner Pavilion Open |
10:30am-12:00pm | Service Transformation and the Next Generation Operator Brian Cappellani, Chief Technology Officer and Vice President of Engineering, Sigma Systems João Gomes da Silva, CIO, ZON Multimedia Catherine Michel, CTO, Tribold Tony Rizzuti, Director, Business Transformation, Shaw Communications
- CTO Visionary Outlook – Sigma’s CTO Brian Cappellani will outline the company’s product roadmap. He will address the evolution of service fulfillment, and the new and emerging service offerings that will help Next-generation Operators remain competitive in their markets.
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12:00pm-1:00pm | Lunch / Partner Pavilion Open |
1:00pm-2:00pm | Best Practices in Deploying Business Services Mike Campbell, Director of Product Management, Solutions, Sigma Systems Chandni Thakrar-Ochoa, Senior Manager, Corporate Voice Operations, Suddenlink Kishore Reddy, Director of Voice Services, CableONE Mike Chernovetz, Sales Director, BroadSoft - Learn key steps and best practices in Business Services Deployment from experienced industry leaders. Experts will share how to avoid or prepare for common challenges in deploying business voice and other business services.
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2:00pm-2:30pm | Break / Partner Pavilion Open |
2:30pm-3:30pm | Exploring the Fulfillment of Advanced Video Services Tom Schnarr, Office of the CTO, Sigma Systems Leslie Ellis, Technology Columnist, Ellis Edits Inc. Ian Olgeirson, Analyst, SNL Kagan David Walden, Vice President, IT and Data Engineering, WOW! Internet, Cable and Phone Paul Woidke, Senior Vice President and General Manager Advanced Advertising, OpenTV - This session will take a closer look at the challenges of managing video, content and interactive services across the evolving network and access devices with special focus on managing the user experience, entitlements, personalization and integration across services. Participants will also share the new standards and technologies influencing video and content services. The session will explore the standards that are evolving in this space, the differences in access methods and the changing service paradigm.
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3:30pm-4:30pm | The Emergence of Advanced Mediation Solutions Rick Mallon, VP Product Management (VoIP), Sigma Systems Jaakko Soininen, Sales Director, Digital Route Eric Kisiel, Director of Platform Integration, Charter Communications David McNierney, Solutions Exeutive, Convergent Charging, SAP Peter Lee, General Manager, SK C&C - Develop a better understanding of the strategic importance of real-time and online mediation technology in solving new challenges. Panelists will explore the emerging need for online versus traditional batch mediation and associated real-time rating and charging requirements. Learn the best practices for implementing a bandwidth management solution while minimizing the impact on customer base. Gain greater insight on using advanced mediation to help manage network usage, quotas, pre-paid products, collect advanced advertising metrics and assemble customer experience knowledge to drive cross-sell/up-sell campaigns.
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4:30pm-5:00pm | It's A Wrap! |
5:00pm-6:30pm | Cocktail Reception / Partner Pavilion Open |
7:00pm-10:00pm | Havana Nights Dinner |
WEDNESDAY, NOVEMBER 4 |
7:15am-8:00am | Breakfast |
7:15am-11:00am | Partner Pavilion Open |
8:00am-9:30am | The Evolution of Advanced Advertising Laurel Gilbert, Director, Business Development, Advanced Advertising, Sigma Systems Leslie Ellis, Technology Columnist, Ellis Edits Inc. Arthur Orduna, CTO, Canoe Ventures Joel Melby, Director, Product Strategy for On Demand, ARRIS Nick Troiano, President, BlackArrow Paul Woidke, Senior Vice President and General Manager, Advanced Advertising, OpenTV - Analyze the current state of advanced advertising, and the move towards data-driven, interactive advertising on service providers’ digital video platforms and across multiple screens. The session will focus on the technologies, business cases, and standards that will help accelerate the deployment of advanced advertising, and will include live demonstrations of advanced advertising solutions that incorporate these key factors from vendors participating in the conference Advanced Advertising Showcase.
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9:30am-4:00pm | Users Forum (Customers Only) |
9:30am-12:30pm | SMP and DPM Product Roadmap (Customers Only) Brian Cappellani, Chief Technology Officer and Vice President of Engineering, Sigma Systems Joe Murray, Vice President of Professional Services, Sigma Systems Matt Bell, Vice President, IP Engineering and Development, Charter Communications Paul Scarff, Senior Product Manager, Sigma Systems - In this forum, participants will discuss Sigma’s SMP and DPM product developments and roadmaps, performance improvements and operational updates. The session will also look at best practices using deployment case studies and the use of operational tools, reporting and processes. The session will include a demo of SMP 4.2, highlighting the newest capabilities, as well as a demo of SAM-DPM 3.3. The session will conclude with a Q&A discussion.
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12:30pm-2:00pm | Lunch |
2:00pm-3:30pm | Solutions, AMP and SIS Roadmap (Customers Only) Rick Mallon, VP Product Management (VoIP), Sigma Systems - Participants will discuss Sigma developments and roadmaps for the solution product line, including voice, video, data and wireless solutions. The session will also cover Sigma’s mediation and advanced advertising product sroadmaps. This session will conclude with a Q&A discussion.
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3:30pm-4:00pm | Closing Remarks |
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REGISTER TODAY!Register online for this year's User Conference. 
PARTNER PAVILION HOURS
TUESDAY, NOVEMBER 3
7:30am - 8:30am 10:00am - 10:30am 12:00pm - 1:00pm 2:00pm - 2:30pm
5:00pm - 6:00pm
WEDNESDAY, NOVEMBER 4
7:15am - 11:00am
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