Advanced MEDIATION

Flexible, advanced real-time mediation

A convergent offline and online transaction processing platform is an important investment for all service providers and their overall Operational Support System (OSS) strategy. It provides a means to address rising customer traffic volumes and the challenges associated with cost-effective treatment of today's increasingly complex service offerings. To address these problems, service providers are deploying Sigma Systems' Advanced Mediation Platform. The Advanced Mediation Platform is a convergent mediation system that collects and synchronizes network and usage information with a number of business systems using several combinations of online/offline and active/bi-directional mediation of voice, data, and content.

With the Advanced Mediation Platform, service providers are able to:

• Gain valuable insight and metrics on user behavior
• Capture and analyze subscriber usage for any type of IP-enabled service offering
• Monitor and analyze user service usage and help identify usage policy abusers
• Monitor network and service consumption for improved network resource management
• Accurately bill subscribers for services and bandwidth limit overages, including prepaid and postpaid charging
• Create and introduce new real-time, time-bound, and usage-based services