Features and Benefits

Pre-built, market-ready Solution Service Packages with pre-defined use cases, service definitions, order management and provisioning processes
Pre-integrated technology cartridges for rapid and easy introduction of feature-rich service bundles and inclusion of on-demand and real-time service offerings
Intelligently orchestrates service fulfillment, including order management, subscriber profile management, and service resource management to provision complex services

Supports and manages complex multi-play service bundling, including authorization and entitlements processing for on-network and 3rd party application services
Carrier-grade platform enables scalability to 10s of millions of managed services and reduces costs associated with expanding hardware, software, and licensing requirements
Configurable and scalable architecture to support the service fulfillment of all services on a single platform
Automated workflow management executes all authorization, entitlement, provisioning and activation processes to deliver any IP service

Accompanying service management solutions accelerate time-to-market for new service offerings and incoming revenue
End-to-end automation of all service fulfillment processes enables service transformation and greatly reduces operational costs
Subscriber-centric fulfillment enables any subscribed, on-demand, or real-time service offering for a superior and personalized customer experience

Supports the latest interoperability standards and enabling technologies including BPEL, J2EE, JEA, eTOM, SID, OSS/J, and SOA
The first OSS service fulfillment vendor to be certified compliant with the TM Forum's OSS/J, Order Management API; affording rapid order to activation integration to BSS systems
Pre-built Service Packages and supporting Service Creation Toolkit makes the Service Management Platform easily fit into existing IT environments
Provides standards-based API operability with other IT support systems (OSS/BSS/NMS/EMS), equipment and application vendors, and communication protocols

	Resources
		Brochure: Service Management Platform
		White Paper: Preparing the OSS Back Office for New SMB Services and Bundles
		White Paper: Competitive Operators Leap to Next-Gen Services
		Video: TM Forum Cable Industry Support Sigma Systems' CTO discusses TM Forum's support for the cable industry & benefits to this segment.
		On Demand Webinar: Creating Business Models for Personalized TV
		Service Management Platform: Standards Certifications