IMPLEMENTATION

Selecting the right Operational Support System (OSS) is just the starting point to efficiently delivering and managing feature-rich broadband, communications and entertainment services. It's what follows that becomes the challenge and if you don't have an OSS expert to follow through on a successful implementation, you can't possibly begin to capitalize the return on investment for your chosen business plan and service offerings.

Sigma Systems is dedicated to helping telco and cable service providers quickly and efficiently design, deliver, and manage rich new service offerings that drive increased revenue, lower operating costs, and deliver a superior customer experience. To achieve this, we offer a complete range of service transformation services that are designed to help maximize the value of our products and solutions and leverage our proven deployment methodology:

• OSS Strategy and Architecture Consulting
• Business and operational process definition
• Solution configuration & deployment
• Systems integration & testing
• Custom application development
• Professional development & training
• Comprehensive technical support
• HealthCheck Monitor, a proactive system health and maintenance tool
• Data migration & upgrades

With these valued customer enablement offerings and our team's unequaled depth of expertise, we tailor each service provider's service fulfillment, advanced mediation, or device provisioning solution to address their unique business and technical requirements. From the initial requirements assessment and solutions design, through development, trial deployments, commercial roll-outs, and proactive lifecycle support, our customer enablement team works collaboratively with the service provider's internal IT, network engineering, and business operations teams to ensure that their solution deployment is delivered according to business specifications and goals.