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HEALTHCHECK MONITOR
Unplanned downtime of a service provider's operational Support System (OSS) can have significant business and customer impact, making it essential to continually optimize the system's efficiency. To assist customers in achieving ultimate system health, Sigma Systems provides the HealthCheck Monitor. From a minor nuisance to a major catastrophe, this solution, offered free of charge to licensed customers, helps to detect which events threaten system performance , and provides an early warning to give service providers the power to take corrective action before issues arise in their mission critical OSS.
The HealthCheck Monitor continuously inspects the Service Management Platform to:
- Provide up to 200 monitoring points with email and SMS notification alarms indicating potential failures to avoid business continuity disruptions
- Predict potential system issues and address them before they impact the customer and overall business
- Detect event patterns for preventative maintenance implementation
- Optimize system efficiency and reduce operational costs in problem resolution and system restoration
- Reduce administrative and technical overheads required to manually manage and monitor event logs
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