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VOICE

Residential VoIP services have gained serious momentum and have moved from a niche market to a must-have in any service provider's services line-up. Sigma Systems enables telco and cable service providers to unlock new VoIP revenue by delivering a multi-service offering that is rich with the features subscribers are looking for today with its Residential Voice Solution. Coupled with the Service Management Platform, service providers receive a fully integrated, complete end-to-end solution for residential voice services which encompasses rapid service creation and accessibility; advanced order capture and holistic order management; and streamlined service and network configuration, provisioning, and activation.

The Residential Voice Solution also addresses and simplifies:

  • Critical processes such as Telephone Number Portability, Customer Self Service, E911, Rate Center, Long Distance Carrier Choice (PIC/CARE), Directory Listing and Customer Premise Device Configuration, and more
  • Support for multiple access technologies and converged communications environments
  • The delivery of over 100 rich telephony features including voicemail, call transfer, call waiting, anonymous call back, more
  • Go-to-market capabilities with pre-built support for the leading industry switches, gateways, voicemail and messaging systems

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