Features and Benefits

Streamlined services management and order capture

• Order capture and management tools simplify the complexity, drive efficiency and customer responsiveness
• Pre-packaged orderable services including related service bundles that subscribers can order directly
• Service bundling simplifies CSR tasks and reduces order entry errors

Extensive pre-configuration, pre-integration & provisioning

• Pre-configured services, workflow processes, and integrated technology cartridges lower implementation costs and enable faster time-to-market
• Quick service creation and planning capabilities enable a faster competitive response and increased revenue opportunities
• Create and deliver any multi-play service bundle that includes VoIP
• Full SIP and PacketCable NCS signaling support, enabling both telco and cable operators from a single solution
• SIP device provisioning to configure SIP voice end points, including ATAs, IADs, IP Phones and Softphones
• Support for FTTH ONT SIP terminals with voice capability

Comprehensive residential voice feature support

• Create customers lines with associated line feature provisioning
• Assignment of voicemail/unified messaging
• Provisioning of primary/secondary phone lines and distinctive ring
• Vacation service with courtesy block, suspend and resume line including operator blocking of international LD, domestic LD, local calls leaving 611 and 911 functioning
• Assignment of soft switch to customer based on rate center, topology, geography or load balancing